Overview
The Device Page provides a comprehensive, real-time view of an individual device (Router / AP) including status, connectivity, configuration, performance metrics, and diagnostics.
This page is accessed by clicking the MAC Address of a device from the Inventory List.
Navigation Path
Configure → Network devices → Click MAC Address
Device Header Section
The header provides quick identification and status of the device.
Displayed Information:
Device Name
Device Type (Router / AP)
Operational Status (UP / DOWN)
MAC Address
Serial Number
Last Seen Timestamp
Live Status Indicator
Date Range Selector (for historical data)
Map View:
Displays device location
Traffic & Performance Graph
Displays real-time and historical throughput data.
Upload / Download throughput
Interface visibility:
Wired
4G (if available)
Supports:
Live view
Date-range based analysis
Device Tabs Overview
The device page is divided into multiple tabs for structured visibility.
Device Properties (Default Tab)
Provides configuration and runtime information.
Information
Device Name (editable)
Device Tags
External GUID
Notes (admin reference)
Status
Device status (UP / DOWN)
External IP address
Connected clients count
CPU idle time
Uptime
Last seen time
Properties
MAC Address
Device Model
Firmware Version
Serial Number
Build Number
Hardware Capabilities
Memory Info
Buffers
Cached memory
Free memory
Total memory
WiFi
Displays SSIDs currently active on the device:
SSID Name
Band (2.4 GHz / 5 GHz)
BSSID
Radio
Band(2.4GHz/5GHz)
Channel
Transmit power
Wired (Primary)
Interface status(Active/Ready/Failed)
IP type (DHCP / Static)
Assigned IP address
Gateway details
Subnet information
Public IP
ISP information
+
4G (Secondary – if available)
Interface status(Active/Ready/Failed)
IP address
Gateway
Public IP
ISP
IMEI / IMSI / ICCID
APN
Network type
Operator details
Signal strength
Configure Properties (Device Properties – Edit Mode)
Clicking Configure Properties on the Device Properties page switches the device into configuration/edit mode.
This mode allows administrators to modify device-level attributes, manage uplinks, and apply changes
Entry Point
Device Page → MAC ID →Device Properties → Configure Properties
When we click on configure properties:
Editable fields become active
Configuration controls appear
Top Action Bar (Configure Properties)
Cancel
Discards all unsaved changes
Exits configure mode
PCI Disabled
Displays current PCI status
Informational indicator only
ADD UPLINK
The platform currently supports the following uplink types:
Wired
Wireless (Bridge)
Wireless (Router)
Mobile Broadband
Save
Saves and applies all configuration changes
Changes are pushed immediately if the device is online
Diagnostics
Opens device diagnostic tools
Used for health checks and troubleshooting
Reboot
Restarts the device remotely
Should be used cautiously in production
Editable Sections
1. Edit Information
Administrative and identification fields.
Name
Editable device name
Recommended to use site/location-based naming
Device Tags
Add or remove tags
Used for filtering, grouping, and bulk actions
External GUID
Optional external reference ID
Used for integration with third-party systems
Notes
Free-text field
Useful for deployment details or troubleshooting notes
Read-Only Sections (Visible During Configure Mode)
2. Status
Displays real-time operational data (not editable)
3. Memory Info
Shows current memory utilization(not editable)
4. WiFi
Displays SSIDs currently active on the device. SSID configuration is inherited from the network and cannot be edited here.
5. Radio
Radio operating parameters (read-only)
6.Edit Wired (Primary Uplink)
When editing a Wired uplink, the following options are available:
Uplink Name
Logical name for the wired uplink (e.g., Wired)
Uplink Type
Wired – Ethernet uplink
TTL
Enable or disable packet TTL handling
IP Type
DHCP – IP assigned automatically
Static – Manual IP configuration
PPPoE –Uses Point-to-Point Protocol over Ethernet for authentication-based WAN access
DNS Mode
Auto – DNS assigned by ISP
Custom – Manually configure DNS
Primary DNS / Secondary DNS
Required when DNS Mode is set to Custom
Advanced Options (Wired)
When Advanced Options is enabled:
Failover Check
Number of failed checks before uplink is marked down
Used to detect uplink failure
Failback Check
Number of successful checks required to restore uplink
Used to bring uplink back to active state
Approximate detection and recovery time is displayed for reference.
7. Add Uplink Configuration (Router)
When a router is added to the Pronto Cloud, a Wired uplink is created by default and marked as the Primary uplink.
Based on network availability and deployment requirements, additional uplinks can be configured to provide redundancy or backup connectivity.
The platform currently supports the following uplink types:
Wired
Wireless (Bridge)
Wireless (Router)
Mobile Broadband
This section explains how to configure a Mobile Broadband uplink
4G (Secondary Uplink )
When editing a Mobile Broadband (4G/LTE) uplink, additional cellular-specific fields are available.
Uplink Name
Logical name for the cellular uplink (e.g., 4g)
Uplink Type
Mobile Broadband
Service
UMTS / CDMA (based on hardware support)
Module
SIM slot selection (e.g., SIM 1)
APN
Operator-provided Access Point Name
TTL
Enable or disable TTL behavior
Operator
Select cellular operator (e.g., AT&T LTE)
Operator Band
Optional band selection
If not set, device auto-selects
DNS Mode
Auto or Custom
Primary DNS / Secondary DNS
Required for Custom DNS mode
Save Configuration
Click Save to apply the uplink configuration
The new Mobile Broadband uplink will appear alongside the default Wired uplink
Uplink priority and failover behavior are handled automatically based on availability
Key Notes
The Wired uplink remains Primary by default(You can make 4G uplink primary manually)
Mobile Broadband is typically used as a backup or failover uplink
Multiple uplinks improve network resiliency and uptime
Port Details tab
The Port Details tab provides a visual and tabular view of all physical Ethernet ports available on the device.
It helps administrators monitor link status, speed, duplex mode, and traffic statistics per port.
Navigation Path
Configure → Network devices → Click MAC Address
Port Visualization
At the top of the Port Details tab, the device model is displayed along with a graphical representation of physical ports.
Each icon represents a physical Ethernet port.
Ports are labeled based on their function:
LAN 1, LAN 2, LAN 3 – Local Area Network ports
WAN 0 – Wide Area Network port
Port color indicates current status:
Green – Port is active and connected
(Grey color indicate inactive or disconnected states)
Port Properties Table
The table below provides detailed information for each port.
Column Description
Name
Logical port name (e.g., LAN 1, WAN 0)
Port Type
Defines the port role:
LAN – Internal/local network
WAN – External/uplink connection
Duplex
Duplex mode of the port:
Full-duplex
Half-duplex
Speed
Negotiated link speed in Mbps
Example:1000 (1 Gbps)
Sent Packets
Total data transmitted through the port
Displayed in MB / GB
Received Packets
Total data received on the port
Displayed in MB / GB
Status
Current link state of the port:
Connected – Link is up and active
Disconnected – No physical link
Pagination & Summary
Displays total number of ports detected on the device
Pagination is available if the device has many interfaces
Location Tab
The Location tab displays and manages the physical location of the device.
It helps administrators visualize device placement on a map and associate geographic details for monitoring, reporting, and troubleshooting.
Navigation Path
Configure → Network devices → Click MAC Address
Location Sections
1. Address
This section shows the device’s configured physical address and coordinates.
Address
Human-readable location (e.g., City, State, Country)
Used for visual identification and reporting
Latitude
Geographic latitude of the device
Auto-populated when location is set on the map
Longitude
Geographic longitude of the device
Used for precise map positioning
These fields are typically auto-filled when the device location is configured via the map.
2. Map
Displays the device location using Google Maps
A marker indicates the exact device position
Supports:
Zoom in / zoom out
Helps quickly identify device deployment region
3. Uplink Location Info
Provides uplink-related geographic metadata.
Primary Uplink
Shows the ISP associated with the primary uplink
Example: Reliance Jio Infocomm Limited
Primary Uplink City
City inferred from uplink or IP information
Useful for ISP-level troubleshooting and geo-analysis
Configure Location
Configure Location Button
Opens location edit mode
Allows updating:
Device address
Latitude & longitude
DHCP Tab
The DHCP tab provides visibility into IP address allocation on the device.
It shows configured DHCP subnets per VLAN/SSID and the list of active DHCP leases issued to connected clients.
Navigation Path
Configure → Network devices → Click MAC Address
DHCP Sections
1. DHCP Subnet
This section displays all DHCP-enabled subnets configured on the device.
Column Description
VLAN/SSID
VLAN ID or SSID associated with the subnet
Shows the gateway IP in parentheses
DHCP Ranges
IP range allocated for dynamic assignment
Format:
Start IP – End IP
Used
Number of IP addresses currently leased
Free
Number of available IP addresses
Percentage indicates pool utilization
Example Use Case
Quickly identify which VLAN or SSID is running out of available IP addresses
Validate correct DHCP scope configuration per VLAN
2. DHCP Leases
Displays real-time information about active DHCP leases.
Column Description
VLAN/SSID
VLAN or SSID on which the client is connected
IP
IP address assigned to the client
MAC Address
Hardware address of the client device
Expires In
Remaining lease time before renewal is required
Search & Pagination
Search bar available in both sections to quickly locate:
VLANs
IP addresses
MAC addresses
Pagination controls allow navigation through large datasets
Clients Tab
The Clients tab provides visibility into devices connected to the router, both currently connected (Live) and previously connected (History) clients.
It helps administrators monitor client activity, usage, and connection status over time.
Navigation Path
Configure → Network devices → Click MAC Address
Clients Tab – Views
The Clients tab supports two views:
Live Clients
Historical Clients (History)
1. Live Clients
Description
The Live Clients view shows currently connected clients in real time.
Header text:
“Shows the live connected clients”
Columns Description
Status
UP → Client is currently connected
(Green dot indicates active connection)
Client MAC
MAC address of the connected client
Host Name
Device hostname (if available)
May show as Unidentified if hostname is not resolved
Client Type
Type of device (if detected)
Example: Mobile, Laptop, etc. (can be Unidentified)
IP Address
IP address assigned to the client
SSID / Wired
Shows:
SSID name (for wireless clients)
VLAN or Wired (for LAN clients)
Band indicator may appear (e.g. 2.4 GHz / 5 GHz)
Signal / Port
For Wi-Fi clients: signal strength indicator
For wired clients: shows N/A
Usage (Up / Down)
Real-time data usage
Format:
Upload / Download
Action
Block button to block the client from accessing the network
Live Clients – Key Notes
Only currently connected clients are shown
Data updates dynamically
Blocking a client takes immediate effect
2. Historical Clients (History)
Description
The History view shows clients that were connected in the past, based on the selected date range.
Header text example:
“Shows client(s) from 22 Jan 2026 to 29 Jan 2026”
Filters & Controls
Date Range Selector
Today
Yesterday
Last 7 Days
This Week
Last Week
Last 30 Days
This Month
Last Month
Last Quarter
Custom range
Counters
Total → Total number of clients in the selected period
Connected → Clients currently connected (within that range)
Search
Search clients by:
MAC address
Hostname
IP address
Columns Description (History View)
Status
UP → Client is currently connected
DOWN → Client is disconnected
Grey dot indicates inactive client
Client MAC
MAC address of the client
Host Name
Hostname captured during connection
IP Address
Last assigned IP address
Last Seen
Timestamp when the client was last active
Signal / Port
Signal or port information (if available)
Usage (Up / Down)
Total data usage during the selected period
Action
Block option available even for historical clients
History View – Key Notes
Includes both connected and disconnected clients
Useful for:
Auditing
Troubleshooting past connectivity issues
Tracking client behavior over time
Channel Utilization Tab
The Channel Utilization tab provides visibility into the Wi-Fi radio channels and transmit power levels currently used by the device. It helps administrators understand channel allocation and basic RF settings for both frequency bands.
Supported Bands
The tab displays channel details separately for:
2.4 GHz Band
5 GHz Band
Each band is shown in its own section for easy comparison.
Channel Information
For each frequency band, the following information is displayed:
Channel Number
Shows the currently active Wi-Fi channel
Example:
2.4 GHz → Channel 1
5 GHz → Channel 149
Channel Indicator
Visually represents the configured channel
Helps confirm which channel the radio is operating on
Transmit Power
Power Level
Displays the current transmit power of the radio
Shown in dBm
Example: -26dBm
Purpose
Indicates the RF power used for Wi-Fi transmission
Useful for verifying power configuration and regulatory compliance
Channel Utilization (%)
Utilization Value
Displays the channel utilization percentage
Meaning
Indicates how much the selected channel is currently being used
Calculated based on airtime activity on that channel
Note: Channel utilization data is displayed only when it is enabled in the Radio Profile configuration
Usage and Benefits
The Channel Utilization tab helps to:
Verify active Wi-Fi channels per band
Confirm transmit power levels
Identify potential channel overlap or misconfiguration
Support RF troubleshooting and optimization
Events Tab
The Events tab provides detailed logs of system and client-related activities.
It is divided into Live Events and Historical Events.
Navigation
Configure → Network devices → Click MAC Address
1. Live Events
Shows real-time events as they occur.
Automatically updates without page refresh.
Common event types:
Client Association
Client Disassociation
DHCP Lease Given
LAN Client Connected
First Heartbeat Success etc.
Columns available:
Last Seen
Time (PST/PDT)
Category (Client / System)
Client MAC
Event Type
Description
2. Historical / Most Recent Events
Displays events based on selected date range.
Useful for root cause analysis and timeline verification.
Includes:
Configuration applied events
Client connectivity history
DHCP and heartbeat events etc.
Analytics Tab
The Analytics tab provides an overview of device connectivity status and data usage for a selected time period. It helps users understand device stability, uptime behavior, and traffic trends.
Accessing the Analytics Tab
Go to Configure → Network devices → Click MAC Address
Use the Live button to view real-time analytics
Use Choose Date Range to view historical analytics data
Date Range Selection
Users can select predefined or custom time ranges such as:
Today
Yesterday
Last 7 Days
Last 30 Days
This Month
Last Month
Custom Date Range
All analytics graphs update automatically based on the selected time range.
Device Connectivity
Description
The Device Connectivity section shows the device’s connectivity timeline using color indicators.
Connectivity Status Indicators
Up (Green): Device was online and reachable
Down (Red): Device was offline
Reboot (Yellow): Device reboot detected
Switchover (Blue): WAN/uplink switchover occurred
Inactive (Grey): No activity reported
Usage
Helps identify frequent disconnects or reboots
Useful for monitoring device uptime and stability
Supports troubleshooting
Data Usage
Description
The Data Usage section displays upload and download traffic for the device over the selected time period.
Information Displayed
Upload traffic
Download traffic
Traffic trend graph over time
Traffic shown per uplink (for example: Wired, 4G)
Controls
All: Shows combined upload and download traffic
Upload / Download: Filters traffic direction
Download: Exports usage data (if enabled)
Usage
Monitor bandwidth consumption
Identify traffic spikes or unusual usage
Support capacity planning and troubleshooting
Live vs Historical Analytics
Live Analytics
Displays near real-time connectivity and usage data
Useful during active monitoring and troubleshooting
Historical Analytics
Displays past connectivity and usage data
Useful for audits, reporting, and trend analysis