The Switch device page provides a consolidated view of device status, performance and port-level details. It helps administrators quickly assess switch health and connectivity.
Navigation
Path:
Monitor→ Select Network Devices → Switch MAC ID
Switch Page Layout
The Switch page is divided into multiple sections that present device identity, traffic performance, and configuration details.
Top Header Section
Search Bar
Allows searching devices by Name, MAC ID, GUID, Tags, or Network.
Network Selector
Used to switch between different configured networks.
Live / Date Range
Live: Displays real-time data
Choose Date Range: Displays historical traffic data for the selected time period
Switch Summary Card
Displays key identification and status details of the selected switch.
Device Identifier
MAC Address
Serial Number
Status Indicator
Shows the operational state of the switch:
UP – Device is online and reachable
DOWN – Device is offline or unreachable
Location Map
Displays the geographical location of the switch on a map (if location data is available).
Throughput Graph (Top Graph)
The graph below the header represents device throughput over time.
Displays Upload and Download traffic
Supports live view and historical view (based on selected date range)
Helps identify traffic spikes, drops, or abnormal patterns
Device Tabs
The following tabs allow detailed inspection and configuration:
Device Properties
Port Details
Location
Clients
Analytics
Switch – Device Properties Tab
The Device Properties tab displays detailed information about the selected switch, including identification details, operational status, system memory usage, and hardware/software properties.
Information Panel
Allows administrators to view and edit basic device details:
Name – Custom switch name
Device Tags – Logical grouping labels
External GUID – External system reference ID
Notes – Free-text field to store administrative or operational notes.
Status Panel
Shows real-time operational status:
Status – UP / DOWN
Connected Clients – Number of connected devices
Uptime – Duration since last reboot
Last Seen – Last communication timestamp
Memory Info Panel
Displays system memory utilization:
Buffers – Memory used for buffering
Cached – Cached memory
Free – Available memory
Total – Total system memory
Properties Section
Displays fixed hardware and software details of the switch.
Details
MAC Address
Unique hardware address of the switch.Model
Hardware model number of the switch.Version
Installed firmware version.Serial Number
Manufacturer-assigned serial number.Build Number
Firmware build identifier.Capabilities
Supported features and functional capabilities of the switch.
Action Buttons
Configure Properties
Allows editing switch configuration details such as name, tags, and identifiers.
Switch – Port Details Tab
The Port Details tab provides a detailed view of all physical ports on the switch, including their real-time status, configuration, and traffic statistics. This tab helps administrators quickly identify active ports, troubleshoot connectivity issues, and monitor port-level performance.
1. Port Visualization
The top section displays a graphical representation of switch ports.
Each icon represents a physical port on the switch.
Color indicators show the port state:
Green – Port is active and connected
Grey – Port is inactive or disconnected
PoE-enabled ports are marked with a lightning icon⚡.
Clicking over a port provides quick visual identification of port number and status.
This view allows quick identification of which ports are currently in use.
2. Port Properties Table
The table below provides detailed, port-level information.
Key Columns Explained:
Name
Displays the port identifier (e.g., Uplink, Port 1, Port 2).Port Type
Indicates whether the port is configured as:Access
Trunk
Uplink
Duplex
Shows the duplex mode (e.g., 1 Gigabit Full Duplex).Speed
Displays the negotiated port speed (e.g., 100 Mbps, 1000 Mbps).Sent Packets / Received Packets
Shows packet counters for transmitted and received traffic.Multicast Packets
Displays the number of multicast packets handled by the port.PoE
Indicates whether Power over Ethernet is enabled on the port.Tx Usage / Rx Usage
Displays total transmitted and received data volume.Tx Rate / Rx Rate
Shows real-time transmit and receive rates for the port.Uptime
Indicates how long the port has been in its current state.Status
Displays the current port state:Connected
Disconnected
3. Pagination and Port Count
The table supports pagination for switches with a large number of ports.
The total number of ports on the device is shown at the bottom (for example, Total 24 ports).
Purpose of Port Details Tab
The Port Details tab is used to:
Identify which switch ports are active
Monitor per-port traffic and usage
Troubleshoot disconnected or underperforming ports
Validate PoE and link status
Switch – Location Tab
The Location tab displays the geographical and physical location details of the switch. This information helps administrators identify where the switch is deployed and visualize its position on the map.
Address Section
The Address panel shows the configured location details of the switch.
Address
Displays the site or city name where the switch is installed (for example: Oakland, CA).Longitude
Shows the longitude coordinates of the switch location.Latitude
Shows the latitude coordinates of the switch location.
These fields are typically auto-filled when the device location is configured .
Map Section
The Map panel provides a visual representation of the switch location.
A map pin indicates the exact location of the switch.
The map supports zoom controls for better visibility.
This view helps operations and support teams quickly identify the deployment site.
3. Configure Location
The Configure Location button allows users to update or modify the switch location.
Users can:
Update the address
Change latitude and longitude values
Once saved, the updated location is reflected immediately in the portal.
Switch – Clients Tab
The Clients tab on the Switch provides visibility into devices connected to the switch ports. It supports both real-time monitoring and historical tracking of connected clients.
Live Clients View
The Live view displays devices that are currently connected to the switch.
Displayed information includes:
Status: Indicates whether the client is currently Up (connected)
Client MAC: MAC address of the connected device
Host Name: Device hostname (if available)
Device Type: Device classification (may appear as Unidentified if not resolved)
IP Address: Assigned IP address (if available)
Last Seen: Shows just now for active clients
VLAN: VLAN ID associated with the client
Port: Physical switch port to which the client is connected
Usage (Up / Down): Real-time traffic usage (may show - / - if usage data is not available)
Purpose:
Quickly identify which devices are actively connected
Verify port-to-client mapping
Troubleshoot live connectivity issues
Client History View
When a date range is selected (for example, Last 30 Days), the Clients tab switches to History mode.
Historical view includes:
Both Connected (UP) and Disconnected (DOWN) clients
Last Seen timestamp indicating when the client was last active
Client MAC and device details from previous connections
Useful for auditing and troubleshooting past connectivity events
Purpose:
Track previously connected devices
Identify intermittent or disconnected clients
Review historical switch port usage
Switch – Analytics Tab
The Analytics tab provides historical visibility into the switch’s operational status and traffic trends over a selected time range. This tab helps administrators understand device stability and overall data consumption.
The Analytics tab supports Live view as well as Historical view using the Date Range selector.
1. Time Range Selection
Live: Shows near real-time analytics data.
Date Range: Allows viewing historical analytics (Last 7 days, Last 30 days, custom range, etc.).
All graphs update automatically based on the selected time range.
2. Throughput Graph (Top Graph)
Purpose:
Displays the network throughput over time for the switch.
Details:
Shows Upload and Download traffic rate
Values are displayed in KB/s or MB/s
X-axis: Time
Y-axis: Throughput rate
Usage:
Helps identify traffic spikes or drops
Useful for traffic behaviour and performance monitoring
✅ This is a Throughput graph, not total data usage.
3. Device Connectivity
Purpose:
Shows the connectivity health of the switch over the selected time period.
Indicators:
Up (Green): Device was online
Down (Red): Device was offline
Reboot (Yellow): Device rebooted
Inactive (Gray): No data reported
Usage:
Quickly verify uptime history
Useful for troubleshooting intermittent connectivity issues
4. Data Usage Graph (Bottom Graph)
Purpose:
Displays the total data consumed by the switch during the selected time range.
Details:
Shows cumulative Upload and Download data
Units are displayed in KB, MB, or GB
X-axis: Time
Y-axis: Data volume
Usage:
Helps analyze long-term bandwidth consumption
Useful for capacity planning and reporting
✅ This graph represents Data Usage, not throughput.