Network Topology – Monitoring Guide
1️⃣ Overview
The Topology View provides a visual representation of:
Uplink connections (Primary & Secondary)
Router status
Connected LAN clients
Connected Wireless clients
Real-time connectivity state
This view helps quickly identify:
Active uplink
Backup uplink readiness
Client distribution
Signal quality
Connection path
2️⃣ How to Access Topology
Navigate to:
Monitor → Topology
Select the desired network from:
Select Network (Top Left Dropdown)
3️⃣ Top Summary Panel (Health Overview)
At the top of the topology page, you will see summary indicators:
Device Counts
Routers
Switches
APs
LAN Clients
Wireless Clients
Health Indicators
Indicator | Meaning |
Known vs Unknown Connectivity | % of clients properly identified |
Wired Client Connectivity | Health of wired clients |
Wireless Signal Quality | WiFi signal strength overview |
Firmware Compliance | Devices running correct firmware |
4️⃣ Uplink Visualization
On the left side of the topology:
You will see:
Primary Uplink (Wired)
Secondary Uplink (Cellular LTE)
Each uplink displays:
Status (Active / Ready / Down)
Role (Primary / Secondary)
Operator (for LTE)
IP Address
Signal Strength (for Cellular)
Primary Uplink (Wired)
Status: Active
Role: Primary
If active, all traffic is flowing through this uplink.
Secondary Uplink (LTE)
Status: Ready
Role: Secondary
"Ready" means:
LTE is connected
Signal is available
Not currently handling traffic
Available for failover
5️⃣ Router Information Panel
Clicking on the router node shows:
MAC Address
Model
Serial Number
Firmware Version
Connected Clients
Diagnostics Button
This helps verify:
Device is online
Correct firmware version
Client load
Device identity
6️⃣ Client Topology
Clients appear connected to the router on the right side.
There are two types:
Wireless Clients
Example:
Android devices
Phones
Tablets
Displayed with WiFi icon.
Shows:
Hostname
IP Address
Band (2.4GHz / 5GHz)
Signal strength
SSID
Client Type
LAN Clients (Wired)
Example:
Epson Printers
POS devices
ELO systems
Displayed with LAN icon.
Shows:
Hostname
Client MAC
IP Address
VLAN
Manufacturer
Client Type
7️⃣ Understanding Connection Path
The topology visually shows:
Internet
↓
Primary Wired
↓
Router
↓
Clients
If failover happens:
Internet
↓
LTE (Secondary)
↓
Router
↓
Clients
This allows quick confirmation of:
Which uplink is active
Whether failover occurred
Which clients are connected
8️⃣ Status Meanings
Status | Meaning |
Online | Device reachable |
Active | Currently passing traffic |
Ready | Backup available but idle |
Down | Not connected |
Secondary | Backup role |
9️⃣ How Topology Helps in Troubleshooting
Scenario 1 – ISP Down
Wired shows Down
LTE shows Active
Confirms failover working
Scenario 2 – No Failover
Wired shows fluctuating
LTE remains Ready
Suggest reviewing failover thresholds
Scenario 3 – Wireless Complaints
Check Wireless Signal Quality %
Click client → verify signal strength
Scenario 4 – Printer Offline
Check if printer appears in topology
Verify IP address
Check VLAN assignment
🔟 Best Practices
Always verify Primary and Secondary roles
Confirm LTE shows “Ready” for backup sites
Monitor Wireless Signal Quality if under 50%
Use Diagnostics for deeper troubleshooting
Verify firmware compliance
11️⃣ Zoom & Controls
Bottom-left controls allow:
Zoom In / Out
Fit to Screen
Reset View
Useful for large deployments.
12️⃣ Operational Use Case
Topology view is useful for:
NOC Monitoring
Failover verification
Client inventory validation
ISP outage validation
Onboarding verification
Remote troubleshooting