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How do I configure failover and failback?

Written by Sunny
Updated today

Failover & Failback Configuration Guide

Overview

Failover and Failback settings are used to control how the router switches between:

  • Primary Uplink (Wired)

  • Secondary Uplink (Cellular / Backup)

These settings define:

  • How quickly the router switches to backup when primary fails (Failover)

  • How quickly the router switches back to primary when it becomes stable again (Failback)


Where to Configure

Navigate to:

Monitor→ Network Device → device page →Edit Primary Uplink → Advance Options

You will see:

  • Failover Check

  • Failback Check


1️⃣ Failover Check

Definition

Failover Check determines how many consecutive health check failures must occur before the router switches from:

Primary (Wired) ➝ Secondary (Cellular)


How It Works

The router continuously monitors the primary link by checking internet reachability.

If the link fails consecutively based on the configured Failover value:

The router switches to backup uplink.


Example

If:

Failover Check = 3

This means:

  • Router detects 3 consecutive failures

  • It switches to cellular backup

  • Approximate switching time: 25–65 seconds (as shown in UI)


Recommended Settings

Environment

Suggested Failover

Stable enterprise ISP

3

Critical uptime sites

2

Unstable ISP

4–5

⚠️ Lower value = Faster switching
⚠️ Higher value = More stable detection (less false failover)


2️⃣ Failback Check

Definition

Failback Check determines how many consecutive successful health checks must occur before switching back to Primary uplink.

Secondary (Cellular) ➝ Primary (Wired)


How It Works

When primary link comes back:

  • Router does not immediately switch back

  • It waits until stability is confirmed

  • After configured successful checks → it returns to wired


Example

If:

Failback Check = 5

This means:

  • Router waits for 5 successful health checks

  • Then switches back to primary

  • Approximate time: 46–51 seconds (as shown in UI)


Recommended Settings

Environment

Suggested Failback

Normal sites

5

Critical uptime

6–8

Unstable ISP

8–10

⚠️ Higher failback value prevents flapping between uplinks.


Failover vs Failback – Simple Explanation

Feature

What It Does

Failover

Switches to backup when primary fails

Failback

Switches back to primary when it stabilizes


Important Behaviour

  • Router must have Advance Options enabled

  • uplinks must be configured properly

  • Health check is based on internet reachability

  • Failover time depends on:

    • Failover count

    • Heartbeat interval

    • Network latency


Best Practice Configuration

For most production sites:

Failover Check: 3
Failback Check: 5

This provides:

  • Fast failover

  • Stable failback

  • Minimal uplink flapping

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