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Tools

Written by Sunny
Updated over 3 weeks ago

Overview

The Tools section provides built-in diagnostic utilities to help troubleshoot network and device-level issues.


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1. Accessing the Tools Page

  1. Go to NOC Dashboard

  2. Select the required Network

  3. Navigate to Monitor → Tools

You will see multiple diagnostic tool options at the top.

V Sunny v ~ NOC Dashboard Tools SELECT NETWORK Network B V PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Monitor Select Device Select IP Address / HOST Configure Ping Trace Route Stop Clear Firmware You can view the response of PING Statistic here:


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2. Available Tools

The following tools are available:

🔹 PING

Used to test connectivity between a selected device and a target IP/Host.

Fields:

  • Select Device

  • IP Address / Host

Actions:

  • Ping

  • Trace Route

Results are displayed in the response window below.

Tools PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device Test Router(16:4 IP Address / HOST 8.8.8.8 Ping Trace Route Stop Clear 64 bytes from 8.8.8.8: seq=3 ttl=112 time=46.234 ms 64 bytes from 8.8.8.8: seq=4 ttl=112 time=106.699 ms 64 bytes from 8.8.8.8: seq=5 ttl=112 time=48.750 ms 64 bytes from 8.8.8.8: seq=6 ttl=112 time=152.990 ms 64 bytes from 8.8.8.8: seq=7 ttl=112 time=49.609 ms 64 bytes from 8.8.8.8: seq=8 ttl=112 time=112.983 ms 64 bytes from 8.8.8.8: seq=9 ttl=112 time=71.954 ms 64 bytes from 8.8.8.8: seq=10 ttl=112 time=82.064 ms 64 bytes from 8.8.8.8: seq=11 ttl=112 time=58.334 ms 64 bytes from 8.8.8.8: seq=12 ttl=112 time=38.760 ms 64 bytes from 8.8.8.8: seq=13 ttl=112 time=65.789 ms 64 bytes from 8.8.8.8: seq=14 ttl=112 time=60.123 ms --- 8.8.8.8 ping statistics --- 15 packets transmitted, 15 packets received, 0% packet loss round-trip min/avg/max = 38.760/71.149/152.990 ms


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🔹 DNS Lookup

Used to verify DNS resolution from the selected device.
Enter a domain name to check its resolved IP address.

PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device 00:0C:66:10 HOST yahoo.com DNS SERVER 8.8.8.8 NS Lookup Stop Clear You can view the response of DNS Lookup here: : - >>HEADER <<- opcode: QUERY, rcode: NOERROR, id: 5290 " flags: qr rd ra ; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: " yahoo.com. IN A „ ANSWER SECTION: yahoo.com. 1352 IN A 98.137.11.163 yahoo.com. 1352 IN A 98.137.11.164 yahoo.com. 1352 IN A 74.6.143.25 yahoo.com. 1352 IN A 74.6.143.26 yahoo.com. 1352 IN A 74.6.231.20 yahoo.com. 1352 IN A 74.6.231.21 ;; AUTHORITY SECTION:


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🔹 Packet Capture

Captures network traffic from the selected device for analysis.
Useful for advanced troubleshooting.

Fileters:

  • IP Protocol: Select Protocol you want to capture (TCP/UDP/ICMP)

  • Host: Any specific Host

  • MAC: MAC based filtering to capture the traffic

  • Port: select any destination port you want to capture the traffic
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PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device 00:0C:66:10 Send Packets To File V Capture Filter Interface ALL V IP Protocol ALL HOST ALL > MAC ALL V PORT ALL > Start Stop


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🔹 ARP Table

Displays the Address Resolution Protocol (ARP) table of the device.
Helps verify IP-to-MAC mappings.

  • Upstream: Gateway ARP information (All Uplinks)

  • Client: All Client ARP information

PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device Test Router(16: -- , Show Clear Clients ARP Upstream ARP 10 records per page Search: IP address MAC address Device VLAN Last Seen 192.168.31.1 54:3d:60:49.00.39 WAN 0 WAN O 0 seconds ago Showing 1 to 1 of 1 entries Previous 1 Next
PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device Test Router(16:4 Show Clear Clients ARP Upstream ARP 10 records per page Search: IP address MAC address 4 Device VLAN Last Seen 192.168.19 3e:8d:0b:d5:d VLAN1 VLAN1 24 seconds ago 192.168.19 00:0c:66:10:e VLAN1 VLAN1 23 seconds ago 192.168.19v., 52:d0:06:bb:a VLAN1 VLAN1 39 seconds ago Showing 1 to 3 of 3 entries Previous 1 Next


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🔹 Speed Test

Performs an internet speed test from the selected device.
Shows upload and download performance.

PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device Test Router(16:4 Show Clear You can view the response of Speedtest here: Status Success .. Server speedshm1.jioconnect.com:8080 . . Public IP 152.58.6 .... .. Latency 47 ms .. ISF Jio Upload Speed 3 Mbps .. Download Speed 16.51 Mbps ..


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🔹 AT Command

Used for sending AT commands to cellular-enabled routers.
Helpful for SIM, signal, and modem diagnostics.

PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Select Device Test Router(16:4D Command pserialio AT Send Clear You can view the response of AT command here: reponse:AT OK


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🔹 Wi-Fi Scan

Scans nearby Wi-Fi networks.
Displays:

  • SSID

  • Channel

  • Signal strength

  • Band (2.4 GHz / 5 GHz)

Useful for interference analysis and channel planning.

V Sunny v ~ NOC Dashboard Tools SELECT NETWORK Network B V PING DNS LOOKUP PACKET CAPTURE ARP TABLE SPEED TEST AT Command Wi-Fi Scan Monitor Select Device Test Router(16:4u.LV) Band 5 GHZ Configure Show Clear Firmware 2.4Ghz Scan Results Search 10 records per page Serial No Channel SSID BSSID Security Signal(dbm) W-Mode 1 NewSSID-1 00:0c:66.10.co.1 1 FT-WPA2PSK/AES 11b/g/n/ax F 11b/g/n/ax 2 1 MYSSIDAP 02:00:66:Tu.vv .. . FT-WPA2PSK/AES 3 6 JioFiber d6:3d:60:45.00.00 WPA2PSK/AES 11b/g/n/ax 4 SOS 3a:3b:ab: 7. Iv.u. WPA2PSK/AES 11b/g/n/ax 6 Previous 1 Next Showing 1 to 4 of 4 entries 5Ghz Scan Results Search 10 records per page Serial No Channel SSID BSSID Security Signal(dbm) W-Mode 4 NewSSID-1 02:0c:66:10.00.12 FT-WPA2PSK/AES 11a/n/ac/ax 1 36 SOS 3a:3b:ab:7z.10.00 WPA2PSK/AES 11a/n/ac/ax 2 44 3 157 JioFiber 16:30:60:40.00.UM WPA2PSK/AES 11a/n/ac/ax Previous 1 Next Showing 1 to 3 of 3 entries


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3. How to Use (General Steps)

  1. Select the required Tool

  2. Choose the Device

  3. Enter required input (IP, domain, etc.)

  4. Click the appropriate action button

  5. View results in the output window


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4. Use Cases

✔ Troubleshooting internet issues
✔ Checking DNS resolution
✔ Validating SIM / cellular status
✔ Investigating Wi-Fi interference
✔ Analyzing port or traffic issues

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