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Alerts

Written by Sunny

How to set up alerts

Proactive alerts can be set to notify users when an event has occurred with their device. To setup the alerting function, there are a few areas a user needs to configure:


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Step 1: Logging

For network uplink alerts, your device must be on firmware 2.0.2.28 or greater.

  1. You must enable Logging,

  2. Go to Configuration and then Logging tab

  3. Name the log, and under the field Logging Type, select Event Logging.

  4. Scroll to the bottom of the page and select the green button, Create Logging.

V Sunny v ~~ NOC Dashboard Logging SELECT NETWORK sunny V Logging Name Monitor Logging Type Select Logging Type Configure This field is required. Firmware Devices / Device Tags / Network" Type to select Devices / Device Tags / Network SIM Upload Type FTP Upload URL Upload User Upload Password Create Logging Cancel Logging List 10 records per page Search: Logging Name Logging Type Upload Type Enabled URL / IP Network / AP / Tags Upload User Action Logging Event Logging YES Edit Destroy Showing 1 to 1 of 1 entries Previous 1 Next


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Step 2: Configure Users & Notification Group

  1. Log in to the controller

  2. Before creating the alerts, a group should be created. If not, the alert will only appear on the cloud, for the account holder.

  3. From the left hand menu, select Organization > Users.

  4. Create users, assign them the appropriate role.

  5. All fields must be entered.

  6. Select the green Create button

  7. From the left hand menu, select Organization> Notification Group

  8. Name the group, and select the notification type you wish to receive

  9. Under the Select Organization Users field, choose users created under an

    organization or

  10. Add any email recipient under the External Email field.

  11. Click Create.

  12. From the left hand menu, select Configuration, Alerts.
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Step 3: Alerts

Now, proceed to Configuration and then the Alerts tab to begin creating alerts.

  1. Name the alert.

  2. Configure the email subject line, use predefined attributes to include information such as SSID Name, MAC, client info etc

  3. Enter your alert message in Message, use predefined attributes to include information such as SSID Name, MAC, client info etc

  4. To retrieve specific data, copy-paste the bracketed text along with the brackets, into the Message box.

  5. Select the appropriate category for your ALERT.

  6. Under Rules, from the left most dropdown box, select the field you want to be alerted about, and from the middle dropdown box, the state of the field.

  7. If the timer field is available, select the time to check the state of the field for, true, to send the alert.

  8. Under Send Notification, select the previously created Notification Group.

  9. When you are done, select the green button, Create Alert, to save your settings.

V Sunny v ~~ NOC Dashboard Alerts SELECT NETWORK Alert - New unny V Alert name Alert Name Monitor Subject Subject Configure Note: Use { tag for access device data. Possible data are listed here: {ap_mac} = Device MAC address [client_mac} = Client MAC address Firmware {value} = Value from alert criteria {ssid} = SSID name {uplink_name} = Uplink Name SIM {network_name} = Network Name {device_name} = Device Name Message 1. Note: Use {} tag for access device data. Possible data are listed here: {ap_mac} = Device MAC address {client_mac} = Client MAC address {value} = Value from alert criteria {ssid} = SSID name {uplink_name} = Uplink Name {network_name} = Network Name {device_name} = Device Name Category Device Alert select color Select Tags Rules Device Above v in seconds Select Notification Group Create Alert Cancel

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