1. Overview
The Individual Firmware Upgrade feature allows administrators to upgrade the firmware of a single device without affecting other devices in the network. This is useful when testing a new firmware version, troubleshooting a specific device, or upgrading one device independently.
Benefits
Upgrade a single device independently.
Test firmware before a bulk deployment.
Minimize impact on the network.
Schedule upgrades during maintenance windows.
Review the device's current firmware before upgrading.
2. Prerequisites
Before performing an individual firmware upgrade, ensure that:
The device is online and reachable.
The device has a stable internet connection.
The target firmware version is available.
You have the necessary administrative permissions.
3. Navigate to the Device List
Log in to the NOC Dashboard.
Select the required Network from the Network selector.
Click Monitor from the left navigation panel.
Locate the device you want to upgrade under the Network Devices table.
Scroll towards the right side and find the button under action column
Figure 1: Network Devices Dashboard
Description:
The Network Devices table displays all devices available in the selected network. From here, you can view device details and initiate a firmware upgrade for an individual device.
5. Open the Firmware Upgrade Option
In the Action column:
Locate the required device.
Click the Firmware Upgrade icon (Upload/Upgrade icon).
This opens the Individual Firmware Upgrade page for the selected device
5. Open the Firmware Upgrade Option
In the Action column:
Locate the required device.
Click the Firmware Upgrade icon (Upload icon).
This opens the Confirm Upgrade dialog for the selected device.
Figure 2: Opening the Firmware Upgrade Dialog
6. Select the Target Firmware Version
The Confirm Upgrade dialog displays the following information:
Device MAC Address – Identifies the selected device.
Current Firmware Version – Displays the firmware currently installed on the device.
Target Firmware Version – Select the firmware version to which the device will be upgraded.
Steps
Review the current firmware version.
Click the Target Firmware Version drop-down.
Select the desired firmware version from the available list.
Note: Only compatible firmware versions are displayed in the drop-down list.
Figure 3: Selecting the Target Firmware Version
7. Verify Device Readiness
Before starting the upgrade, the system automatically performs a precheck to ensure the device is ready.
Successful Precheck
If the device is ready, the following message is displayed:
Device is ready for upgrade
The Upgrade button becomes enabled, allowing you to proceed.
Failed Precheck
If the device does not pass the precheck, an error message is displayed.
Example:
Precheck Failed
Device upgraded recently. Try again after 15 minutes.
In this case, the Upgrade button remains disabled until the issue is resolved.
Figure 4: Successful Device Precheck
8. Start the Firmware Upgrade
Once the device passes the precheck:
Verify the selected firmware version.
Click Upgrade.
The system immediately initiates the firmware upgrade process.
Note: During the upgrade, ensure that the device remains powered on and connected to the network. Interrupting the upgrade may result in an incomplete firmware installation.
9. Monitor the Upgrade
After clicking Upgrade, monitor the device status to verify that the firmware installation completes successfully.
10. Important Notes
Firmware upgrades typically take 10–15 minutes to complete.
Do not power off or disconnect the device during the upgrade.
Ensure the device has a stable internet connection throughout the upgrade process.
If a precheck fails, resolve the reported issue before attempting the upgrade again.
After the upgrade completes, verify that the device is online and running the expected firmware version.
Recommended Screenshot Order
Figure | Screenshot |
Figure 1 | Network Devices Dashboard |
Figure 2 | Clicking the Firmware Upgrade icon |
Figure 3 | Confirm Upgrade dialog with firmware version selection |
Figure 4 | Successful precheck – "Device is ready for upgrade" |
Figure 5 | Failed precheck – "Device upgraded recently. Try after 15 minutes" |