1. Overview
The Endpoint Group feature in the Pronto Cloud Controller allows administrators to organize multiple endpoints into a single group and assign that group to one or more networks or devices. Each endpoint within the group can be monitored independently using different monitoring methods such as ICMP, TCP, or HTTP, depending on the type of service being monitored.
When an endpoint becomes unreachable or its response time exceeds the configured warning or critical thresholds, the monitoring system helps administrators identify issues quickly, enabling faster troubleshooting and improved network reliability.
Benefits
Monitor multiple endpoints from a single configuration.
Group related services for easier management.
Monitor endpoint availability using ICMP, TCP, or HTTP.
Configure Warning and Critical latency thresholds.
Assign monitoring groups to specific networks or devices.
Detect connectivity or performance issues before users are impacted.
Simplify monitoring of business-critical applications and services.
2. Accessing Endpoint Groups
Log in to the NOC Dashboard.
Navigate to Configure from the left navigation panel.
Click Endpoint Groups under the Organization section.
The Endpoint Groups page displays:
Existing Endpoint Groups
Search bar
Endpoint Group information
Device/Network assignment
Endpoint count
Add Endpoint Group button
3. Creating an Endpoint Group
Click Add Endpoint Group located in the upper-right corner.
The Add Endpoint Group page contains two sections:
Group Configuration
Endpoint Configuration
4. Configuring Group Information
Group Name
Enter a meaningful name describing the purpose of the group.
Examples:
Public DNS Monitoring
Payment Gateway Monitoring
Cloud Services
Internal Servers
Using descriptive names makes administration and troubleshooting easier.
Network / Devices
Select where the Endpoint Group should be applied.
Options include:
Network
Individual Device
Choose the required network or device from the dropdown list.
Endpoint Type
Select the category that best represents the endpoints being monitored.
Available options include:
External Endpoint
Internal Endpoint
Payments
Network
Entertainment
Ordering
Transactions
Selecting the appropriate type helps organize endpoint groups and simplifies monitoring.
5. Configuring Endpoint Details
Each Endpoint Group must contain at least one endpoint.
Configure the following details:
Monitoring Mode
Select the protocol used to monitor the endpoint.
Monitoring Mode | Description |
ICMP | Verifies endpoint reachability by sending ping requests and measuring latency. |
TCP | Checks whether a specific TCP port is reachable and accepting connections. |
HTTP | Sends HTTP requests to verify that a website or web service is responding correctly. |
Choose the monitoring mode based on the service being monitored.
Endpoint Name
Enter a descriptive name for the endpoint.
Examples:
Google DNS
Cloudflare DNS
Payment Gateway
Company Website
Endpoint Address
Specify the endpoint to monitor.
Examples:
8.8.8.8
1.1.1.1
cloudflare.com
Port
Applicable only when TCP monitoring is selected.
Common examples:
Service | Port |
HTTP | 80 |
HTTPS | 443 |
SSH | 22 |
Warning & Critical Threshold
Configure acceptable response times.
Warning (W): Generates a warning when latency exceeds the configured value.
Critical (C): Generates a critical alert when latency exceeds the configured value.
These thresholds help identify slow or degraded services before they become unavailable.
6. Adding Additional Endpoints
A single Endpoint Group can contain multiple endpoints.
To add another endpoint:
Click Add Endpoint.
A new Endpoint Configuration section will appear.
Configure the monitoring mode, endpoint name, address, port (if applicable), and latency thresholds.
Repeat this process for all additional endpoints.
This allows multiple related services to be monitored under a single Endpoint Group.
7. Creating the Endpoint Group
After completing all required information:
Verify the Group Name.
Confirm the selected Network or Device.
Review all configured endpoints.
Verify monitoring modes and threshold values.
Click Create Endpoint Group.
The configuration will be saved and automatically applied to the selected network or device.
8. Viewing and Managing Endpoint Groups
Once created, Endpoint Groups appear on the Endpoint Groups page.
Administrators can:
Search Endpoint Groups
View assigned Network/Device
Check Endpoint Type
View configured endpoints
Edit Endpoint Groups
Delete Endpoint Groups when no longer required
This provides centralized management of all configured endpoint monitoring profiles.
Best Practices
Use meaningful names for Endpoint Groups and individual endpoints.
Group related services (DNS, Payment Gateways, Cloud Applications) together.
Choose the appropriate monitoring protocol (ICMP, TCP, or HTTP).
Configure realistic Warning and Critical latency thresholds.
Periodically review endpoint status and response times.
Remove unused endpoints to keep monitoring organized.
Monitor critical business services such as payment gateways, DNS servers, and cloud applications.
Summary
The Endpoint Group feature provides a centralized method for monitoring the availability and performance of internal and external services. By grouping multiple endpoints into a single monitoring profile, administrators can efficiently track the health of business-critical applications, cloud services, DNS servers, and network resources. Configurable monitoring methods and latency thresholds help identify connectivity or performance issues early, improving troubleshooting efficiency and overall network reliability.