Proactive alerts can be set to notify users when an event has occurred with their device. To setup the alerting function, there are a few areas a user needs to configure:
Step 1: Logging
For network uplink alerts, your device must be on firmware 2.0.2.28 or greater.
You must enable Logging,
Go to Configuration and then Logging tab
Name the log, and under the field Logging Type, select Event Logging.
Scroll to the bottom of the page and select the green button, Create Logging.
Step 2: Configure Users
Log in to the controller
Before creating the alerts, a group should be created. If not, the alert will only appear on the cloud, for the account holder.
From the left hand menu, select Organization > Users.
Create users, assign them the appropriate role.
All fields must be entered.
Select the green Create button
From the left hand menu, select Organization> Notification Group
Name the group, and select the notification type you wish to receive
Under the Select Organization Users field, choose users created under an Organization or
Add any email recipient under the External Email field.
Click Create
From the left hand menu, select Configuration, Alerts.
Step 3: Alerts
Now, proceed to Configuration and then the Alerts tab to begin creating alerts.
Name the alert.
Configure the email subject line.
Enter your alert message in Message.
To retrieve specific data, copy-paste the bracketed text along with the brackets, into the Message box.
Select the appropriate category for your ALERT.
Under Rules, from the left most dropdown box, select the field you want to be alerted about, and from the middle dropdown box, the state of the field.
If the timer field is available, select the time to check the state of the field for, true, to send the alert.
Under Send Notification, select the previously created Notification Group.
When you are done, select the green button, Create Alert, to save your settings.