How to Create / Assign Network Tags to a Network
Step 1: Login to the Portal
Log in to the Pronto Cloud portal with appropriate admin privileges.
Step 2: Navigate to Network List
Go to:
NOC Dashboard → Configure → Network List
Step 3: Select the Network
Select the network(s) using the checkbox.
Click on Bulk Actions (top right).
Step 4: Add or Remove Network Tags
In the Bulk Actions panel:
Under Add or Remove Network Tags
Enter or select the required tag name
Click Update
✅ The tag will now be associated with the selected network(s).
How to Assign Network Tags to a User (Role-Based Access)
Overview
Network Tags are used to restrict and control user access to specific networks.
Access is granted based on:
The User Role
The Assigned Network Tags
The Network's configured tags
A user will only see networks that match their assigned Network Tags.
Steps to Assign Network Tags to a User
Step 1: Login to the Portal
Login with Super Admin or Organization-level admin access.
Step 2: Navigate to Users
Go to:
Configure →Organization → Users
Step 3: Edit the User
Select the required user
Click Edit User
You will see:
Full Name
Email
Role
Permitted Networks
Network/Network Tags
Step 4: Select User Role
Choose the appropriate role from the dropdown:
Examples:
Customer Care – Device Specialists
⚠️ The role defines what actions the user can perform.
Network Tags define which networks they can access.
Step 5: Assign Network Tags
Under:
Permitted Networks → Network/Network Tags
Click inside the field
Select the required Network Tag(s)
Multiple tags can be selected
Click Update
How Access Works (Important)
A user will only see networks that:
Have the same Network Tag assigned
AND match the user’s permitted scope
Example Scenario
Network | Assigned Tag |
Network A | PCC |
Network B | Test |
Network C | Gmail |
If a user is assigned:
Role: Customer Care – Device Specialists
Network Tag: PCC
Then the user will:
✅ See Network A
❌ Not see Network B
❌ Not see Network C
Important Notes
If no Network Tag is assigned → user may not see any networks.
Multiple tags can be assigned for broader access.
Network Tags act as access filters.
Role controls permissions (what they can do).
Tags control visibility (what they can see).