Knowledge Base & FAQs
This section contains how-to guides and troubleshooting articles for configuring and managing Pronto networks.
By Sunny and 2 others3 authors55 articles
- How do I create a new account?This article outlines initial account setup at Wavespot cloud controller
- How do I create a network?This article shows how you can create network in wavespot cloud controller
- How do I configure Wi-Fi settings?
- How do I configure DHCP on LAN ports?
- How do I map IP addresses for client devices?
- How do I upgrade device firmware?This article shows step by step to upgrade device firmware in the cloud controller
- How do I configure NTP settings?This article explains step by step NTP configuration in the wavespot cloud controller
- How do I set up device alerts?An instructional article on how to set up device alerts
- How do I configure firewall settings?This article shows how to configure firewall in wavespot cloud controller step by step
- How do I configure static routes?Instructional article on how to configure static routes
- How do I generate an access token?
- How do I assume a user session?
- How do I add devices to the cloud inventory — Classic UIThis article explains that how to add/remove devices in the wavespot cloud controller inventory
- How do I configure radio profiles — Classic UIThis article describes how you can setup radio profiles fro the real time RF management of the wireless network
- How do I run a traceroute — Classic UI
- How do I set up a 4G Uplink — Classic UI
- How do I perform a DNS lookup — Classic UI
- How do I view the ARP table — Classic UI
- How do I run a packet capture — Classic UI
- How do I run a Speed Test — Classic UI
- How do I check event logs — Classic UI
- How do I check activity logs — Classic UI
- How do I use AT Command — Classic UI
- How do I generate Reports — Classic UI
- How do I use the Clients Page — Classic UI
- How do I create a 4G uplink template — Classic UIThis article shows how to create 4G uplink template in cloud controller
- How do I use the Network Devices page — Classic UI
- How do I add a new user — Classic UI
- How do I configure RADIUS and ExCap Portal?
- How do I use CLI commands?
- How do I configure port forwarding?
- How do I configure ACL groups?
- How do I configure SNMP?
- How do I create a notification group?
- How do I configure gateway settings?
- How do I configure webhooks?
- How do I use the ping feature — New UI
- How do I perform a Traceroute — New UI
- How do I perform a DNS Lookup — New UI
- How I perform a Packet Capture — New UI
- How do I use AT Commands — New UI
- How do I run a Speed Test — New UI
- How do I view the ARP Table — New UI
- How do I run a Wi-Fi Scan — New UI
- How do I create and assign network tags to a network — New UI
- How do I configure failover and failback — New UI
- How do I block or unblock a client device — New UI
- How do I configure a static IP on a wired uplink — New UI
- How do I onboard devices into the inventory — New UI
- How do I configure the heartbeat type — New UI
- How do I add a 4G uplink — New UI
- Understanding and troubleshooting DNS fallback behaviour on Pronto routers
- How do I Configure RADIUS Authentication for Wi-FiPronto Networks – RADIUS Configuration Guide
- How to access and use MAPs in Dashboard
- How to Resolve a LAN-WAN IP Conflict