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How do I use the ping feature?
Sunny avatar
Written by Sunny
Updated over 7 months ago

When performing remote troubleshooting of a network, ping is a powerful feature to verify client or network reachability.

To perform a ping from a device, navigate to the Tools section.

Select the device and enter a destination value - IP Address or HOST.

Click Ping to begin the test. The prompt below will include average latency, TTL and more.

If the ping tool shows no data, then the outgoing request wasn't able to reach the destination or the reply wasn't received by Pronto.

This helps identify :

  • Help to identify the connectivity/reachability to the destination machine from the Pronto Device.

  • Bonus : Ping a local IP / client IP to measure if a device is reachable

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